Home » Blog » How Do I Report an Uber or Lyft Accident in California?
|
|
Last Modified on Oct 21, 2026
Reporting an Uber or Lyft accident in California means notifying the rideshare company through its app and filing a police report. Missing one step can weaken your claim before it starts.
The personal injury lawyers at Bentley & More LLP handle rideshare injury cases across California and offer a free consultation to sort out where your case stands.
Key Takeaways
- Report the crash to Uber or Lyft through the app’s safety feature as soon as it’s safe.
- Call local police or the California Highway Patrol, especially if anyone was hurt.
- A written complaint with state regulators also creates a record.
How to Report the Crash to Uber, Lyft, and the Police
The first hour after a crash usually involves two critical steps.
First, call 911 or local police so officers can secure the scene, arrange emergency medical care, and create an official report detailing the collision. To understand how official documentation protects victims across varied collision types, review typical evidence in car accidents happen every day, in residential neighborhoods, downtown intersections and on the highways.
Next, report the crash through the Uber or Lyft app once you are in a safe location. This initiates the company’s official safety process and creates a record of the crash..
Filing a Complaint With the California Public Utilities Commission (CPUC)
California also lets you file a written complaint directly with the state. The CPUC accepts complaints about Uber or Lyft through its website, creating a regulatory record independent of any insurance claim or lawsuit. That record can matter if a driver’s conduct reflects a larger pattern the company hasn’t addressed.
Frequently Asked Questions
Do I still need a police report if the rideshare driver admits fault?
Yes. An admission at the scene isn’t binding on the insurer later and doesn’t replace the officer’s record.
What if Uber’s or Lyft’s insurance company denies my claim?
Some denials hinge on a dispute over which coverage period applied. Gather app screenshots, trip receipts, and witness information to pin down the timeline. An attorney can also request trip data directly from the company. This added protection is equally vital for riders recovering from severe motorcycle accidents in California.
How long do I have to file a lawsuit after a rideshare accident in California?
You generally have two years from the date of injury under Cal. Civ. Proc. Code § 335.1.
Does it matter if I was a pedestrian or in another vehicle, not a rideshare passenger?
You would still report the accident to the police and Uber or Lyft. If you were driving another vehicle, you may also need to file an SR-1 form with the California DMV within 10 days of your accident. Pedestrians do not need to file one.
Bentley & More LLP: A California Personal Injury Law Firm
Figuring out how to report an Uber or Lyft accident in California while hurt and fielding calls from multiple insurers isn’t something you have to manage alone.
Bentley & More LLP built its practice around exhaustive investigation in catastrophic injury and insurance disputes. That work carries directly into the layered coverage questions a rideshare crash raises.
Acting early may protect your options. Contact us today to talk through your situation in a free, no-obligation consultation.
About the author: Greg Bentley
Co-Founder & Trial Lawyer at Bentley & More LLP
Greg Bentley is Co-Founder of Bentley & More LLP in Newport Beach, California. With 36 years of experience, he represents plaintiffs in personal injury, wrongful death, product liability, insurance bad faith, dangerous road and property conditions, and construction-site failure cases. Admitted to the State Bar of California, Greg earned his J.D. from Western State University College of Law in 1990. He is a member of several invitation-only trial organizations, including the American College of Trial Lawyers and the International Academy of Trial Lawyers, and is active in multiple statewide and regional trial lawyer associations.